Learning Programs
An eLearning Program
About Systems Support Office-Service Management Portal Training
This eLearning module will allow participants to practice using the Service Management Portal (SMP) to complete the Local Equivalent Department of Social Services (LE-DSS) 2921 application. Using case scenarios, participants will practice completing the LE-DSS 2921 and learn to identify when they need to complete the form, how to differentiate between an initial and update LE-DSS-2921 and how to utilize a mailbox request.
Who Should Attend?
This course is designed for all ACS and Provider Agency staff.
Benefits of the Program
Participants will:
- Identify when and how to generate and submit a LE-DSS 2921 form.
- Differentiate between an initial and update LE-DSS 2921.
- Utilize a mailbox request.
Course Prerequisites
There are no prerequisites required to take this course.
Course Components
Once enrolled in the course, learners will complete:
- An eLearning program.
Completion of all components is necessary in order to receive a Certificate of Completion.
Continuing Education Units
There are no CEUs associated with this course.
