Learning Programs

Preventive Agency Case Planner Onboarding Program

A Learning Program for New Preventive Case Planners

About the Preventive Agency Case Planner Onboarding Program

This 11-day learning program provides new Preventive Case Planners with the opportunity to learn more about their role as part of the child welfare system in NYC and their specific responsibilities as a case planner, as well as how to integrate cultural humility, critical thinking, strengths-based engagement, and trauma-informed practice into their everyday work with families. Participants will develop skills in assessment, interviewing, and general casework while learning how to manage workload and caseload. Learners will gain insight into how their role intersects with Child Protective Specialists, lawyers, and other collateral roles to maintain focus on the safety and well-being of children and their families. Participants will also practice the skills they learn in the classroom through practice scenarios, simulations, and structured on-the-job experiences.

Who Should Attend?

This program is designed for newly hired case planners working in all preventive service programs, including General Preventive, Family Treatment/Rehabilitation (FTR), and evidence-informed/based models.

Benefits of the Program

Participants will:
• Gain clarity on their role and responsibilities within the context of NYC’s child welfare system.
• Learn how to partner with families to create service plans that address safety, behavioral change and well-being.
• Apply critical thinking techniques to casework to improve outcomes for families.
• Better understand how to incorporate cultural humility and strengths-based practice into their work with families.

Course Components

Once enrolled in the course, learners will be asked to complete 11 days of instructor-led training. These 11 days consist of two initial days focused on orienting the case planner to their role and three consecutive weeks (three days each) focused on assessing, interviewing, and planning. The initial two days will be offered regularly to ensure that new hires receive vital information in their first month. Learners will have the opportunity to engage in a variety of discussions, activities, and practice sessions throughout the 11-day program.

Upcoming Dates