Learning Programs

LGBTQ+ Refresher (Virtual Course)

A Learning Program for NYC Child Welfare and Juvenile Justice Professionals

About the LGBTQ+ Virtual Training

This virtual course consists of two (2) 90-minute modules. This course builds on staff’s existing knowledge, skills, and ability to apply best practices for promoting the safety, respect and affirmation of LGBTQ+ youth while they are in care or receiving services through Administration for Children’s Services providers.

Virtual Session 1 (90 minutes) explains the difference between biological sex, gender identity, gender expression and sexual orientation; correctly defines “transgender”, “gender non-conforming”, and “non-binary” describe LGBTQ+ youth using affirming language; names two negative outcomes that occur for LGBTQ+ youth who experience rejection or hostility because of their gender identity, gender expression, and/or sexual orientation; name two actions that are affirming of LGBTQ+ young people and describe 2 positive outcomes that come from being affirming; correctly identifies at least 2 best practices and 2 practices to avoid and explain why they are important for providing affirming services for LGBTQ+ youth.

Virtual Session II (90 minutes) demonstrates an accurate understanding of ACS’s LGBTQ—related policies and how to apply them in their day-to-day work; describes how they can individually implement best practices and organizational strategies to reflect ACS’ agency-wide LGBTQ-affirming policies.

Who Should Attend?

This program is designed for direct service staff and supervisors in child welfare and juvenile justice.

Important Information

The pre-requisite for this refresher course is completion of the full 1- day LGBTQ training.

  • Upon registration learners will a confirmation email and link to pre-work which includes handouts that should be reviewed and link to a video, both of which should be completed prior to training.

Continuing Education Units

There are no CEUs associated with this course.


To register for this course, please log in to Cornerstone. For assistance or more information about the ACS Workforce Institute, please contact the Help Desk at [email protected] or call (212) 748-1898.

Upcoming Dates

Full Calendar Here