Learning Programs

LGBTQ+ Refresher (Virtual Course)

A Learning Program for NYC Child Welfare and Juvenile Justice Professionals

About the LGBTQ+ Virtual Training

 This virtual course will consist of a combination of eLearning modules and virtual synchronous sessions. Learners will first complete two 90-minute eLearning modules that build on staff’s existing knowledge, skills, and ability to apply best practices for promoting the safety, respect and affirmation of LGBTQ+ youth while they are in care or receiving services through Administration for Children’s Services providers. Learners will then participate in two 90-minute Instructor-led virtual sessions. The first session explains the difference between biological sex, gender identity, gender expression and sexual orientation; correctly defines “transgender”, “gender non-conforming,” and “non-binary” describe LGBTQ+ youth using affirming language; names two negative outcomes that occur for LGBTQ+ youth who experience rejection or hostility because of their gender identity, gender expression, and/or sexual orientation. The second demonstrates an accurate understanding of ACS’s LGBTQ-related policies and how to apply them in their day-to-day work. 

Who Should Attend?

This course is intended for anyone who has completed the Include, Empower and Affirm: Providing Culturally Competent Services for Lesbian, Gay, Bisexual, Transgender and Questioning (LGBTQ) Youth in ACS Care training.

Benefits of the Program

Participants will: 

  • Gain an increased understanding of LGBQ and TGNB identities and experiences. 
  • Increase knowledge and adherence of the Administration for Children’s Services (ACS) LGBTQ policy and Transgender Guide, and the related requirements to promote that LGBQ and TGNB children and young people are safe, respected and affirmed while they are in care or receiving services through Children’s Services. 
  • Increase acceptance of LGBQ and TGNB people, particularly of LGBQ and TGNB children and young people, and increase their commitment and understanding of their professional responsibility to promote the safety, permanency and well-being of LGBQ/TGNB transgender youth.

Course Prerequisites

There are no course prerequisites associated with this course.

Course Components

Once enrolled in the course, learners will complete: 

  • An online pre-test before the day of class. 
  • An interactive, one-day instructor led workshop. 
  • An online post-test.

Completion of all components is necessary to receive a Certificate of Completion.

Continuing Education Units

There are no CEUs associated with this course.


To register for this course, please log in to Cornerstone. For assistance or more information about the ACS Workforce Institute, please contact the Help Desk at [email protected] or call (212) 748-1898. Visit our website at www.nycacstraining.org.

Upcoming Dates

Full Calendar Here