Learning Programs

Interim Prevention New Worker Training (Virtual Course)

A Learning Program for New Prevention Case Planners

About the Interim Prevention New Worker Virtual Training

The Interim Prevention New Worker Training provides newly-hired front-line employees with the foundational knowledge and skills necessary to begin their work in Prevention Services. This course is delivered in three phases. Each phase focuses on the following areas of practice: Building a Foundation for our Work; Partnering with Families to Achieve Safety, Permanency and Well-being; and Promoting Child Youth and Well-being. This virtual course will consist of a combination of eLearning modules and virtual instructor-led sessions. Learners will complete the following for each phase:

Phase 1:

eLearning Modules

TOTAL: 4 hours

Virtual Synchronous Sessions


Phase 2:

eLearning Modules

TOTAL: 4 hours 10 minutes

Virtual Synchronous Sessions


Phase 3:

eLearning Modules

TOTAL: 6 hours

Virtual Synchronous Sessions

  • Phase 3 Review – 90 minutes

Who Should Attend?

This program is designed for both newly hired Prevention Case Planners and those without prior formal onboarding who are working in all preventive service programs, including General Prevention, Family Treatment/Rehabilitation (FTR), and evidence-informed/based models.

Benefits of the Program

Participants will: 

  • Gain clarity on their role and responsibilities within the context of NYC’s child welfare system. 
  • Learn how to partner with families to create plans that address safety, behavioral change, and well-being. 
  • Apply critical thinking techniques and a trauma-focused lens to casework to improve outcomes for families. 
  • Better understand how implicit bias affects decision making in child welfare. 
  • Gain knowledge and practical skills to identify and address intimate partner violence. 
  • Build relationships to improve assessments through the use of strengths-based engagement.

Course Prerequisites

Prior to attending this course, learners are required to have completed: 

  • The Motivational Interviewing learning program offered through the ACS Workforce Institute, or an equivalent. 
  • An online pre-test accessed through the Cornerstone Learning Management System.

Course Components

Once enrolled in the course, learners will complete: 

  • Three weeks of learning, including a pre- and post-test to be completed at the beginning and end of each week.

Completion of all components is necessary to receive a Certificate of Completion.


To register for this course, please log in to Cornerstone. For assistance or more information about the ACS Workforce Institute, please contact the Help Desk at [email protected] or call (212) 748-1898. Visit our website at www.nycacstraining.org.

Upcoming Dates

Full Calendar Here