Learning Programs

Foundational Foster Care Onboarding Program (Virtual Course)

A Learning Program for New Foster Care Direct Service Staff, Supervisors, and Managers

About Foundational Foster Care Onboarding Program

The Foundational Foster Care Onboarding Program provides newly hired direct service staff, supervisors, and managers with the foundational knowledge and skills necessary to begin their work in foster care services. This program is delivered in three phases. Phase 1 focuses on Building a Foundation for Our Work. Phase 2 focuses on Partnering with Families to Achieve Permanency and Well-Being. Phase 3 focuses on Promoting Child, Youth, and Family Well-Being. The virtual course consists of a combination of eLearning modules and virtual instructor-led trainings.

Who Should Attend?

This program is designed for new direct service staff, supervisors, and managers working in Foster Care services.

Benefits of the Program

Participants will: 

  • Get an overview of their role and responsibilities within the context of NYC’s child welfare system.
  • Learn how to partner with families to create plans that address safety, behavioral change, and well-being.
  • Better understand how implicit bias affects decision making in child welfare.
  • Gain knowledge and practical skills to identify and address intimate partner violence.
  • Build relationships to improve assessments using strengths-based engagement.

Course Prerequisites

There are no prerequisites required to take this course.

Course Components

Once enrolled in the course, learners will complete: 

Completion of all components is necessary to receive a Certificate of Completion.


To register for this course, email Carla Ordonez at [email protected]. For assistance or more information about the ACS Workforce Institute, please contact the Help Desk at [email protected] or call (212) 748-1898. Visit our website at www.nycacstraining.org.

Upcoming Dates

Full Calendar Here