Learning Programs

Case Review for Managers: Synthesizing Information

A Learning Program for NYC Child Protection Managers, Supervisors, and Deputy Directors

About Case Review for Managers: Synthesizing Information

This learning program will focus on how to effectively review cases through an investigative lens. Participants will learn skills to provide meaningful case-specific guidance to staff and assure prompt and appropriate follow-up. Led by expert investigators, this course will utilize real cases for in-depth examination and group discussions. Special attention will be focused on strengthening the roles of managers and supervisors in child protection.

Who Should Attend?

This course is specifically designed for managers, supervisors, and deputy directors in child protection, but is also open to all managerial staff in prevention and foster care.

Benefits of the Program

Participants will:

  • Strengthen their ability to thoroughly assess and verify direct service workers’ decisions on safety for children through gathering all past and present information related to the case.
  • Identify key next steps based on review, and properly guide and support direct service workers in safety planning.
  • Learn how to support and strengthen critical thinking skills.
  • Employ strategies to assure follow through.

Course Prerequisites

Prior to attending this course, learners are required to have completed:

  • The Building Coaching Competency learning program offered through the ACS Workforce Institute, or an equivalent.
  • An online pre-test accessed through the Cornerstone Learning Management System.

Course Components

Once enrolled in the course, learners will complete:

  • An online pre-test before the day of class.
  • An interactive, two-day instructor led workshop.
  • An online post-test.

Completion of all components is necessary to receive a Certificate of Completion.

Continuing Education Units

The New York City Administration for Children’s Services is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0402. This course is 13 contact hours/1.3 CEUs. CEU credit is contingent upon completion of all course components.

“This program reinforced how critical supervision
is through the life of a case.”

— Case Review for Managers: Synthesizing Information Participant

Upcoming Dates