Learning Programs

Building Coaching Competency (Virtual Course)

A Learning Program for NYC Child Welfare and Juvenile Justice Professionals

About the Building Coaching Competency Virtual Training

This virtual course will consist of a combination of eLearning modules and virtual synchronous sessions. Learners will first complete a 30-minute eLearning module introducing them to the coaching skills, the coaching process, and the coaching mindset. Learners will then participate in two 90-minute Instructor-led virtual sessions. The first will support learners in understanding the steps to successful coaching and how to apply coaching skills in in their supervisory role. The second will use simulations to help learners identify the coaching skills and recognize how to practically incorporate coaching into their everyday work.

Who Should Attend?

This course is designed for all Child Welfare and Juvenile Justice supervisors and managers or anyone who has the responsibility to guide and continually improve the performance of direct service staff.

Important Information

  • Learners will be registered for eLearning modules and/or virtual sessions at the same time.
  • Learners that have not completed required eLearning modules prior to the virtual session will be withdrawn from the virtual session.
  • Learners will receive a Certificate of Completion upon completion of each component of the program and will not be able to move on to the next component until completing the prior component.
  • Completion of eLearning modules and attendance at virtual sessions will be verified and captured in Cornerstone.

Continuing Education Units

There are no CEUs associated with this course.


To register for this course, please log in to Cornerstone. For assistance or more information about the ACS Workforce Institute, please contact the Help Desk at [email protected] or call (212) 748-1898.

Upcoming Dates

Full Calendar Here