A Learning Program for NYC Child Welfare and Juvenile Justice Professionals
The Skill Refreshers are a series of specialized learning programs that highlight each of the coaching skills. There are a total of five Skill Refreshers: presence & listening; reflecting/clarifying; questioning; feedback; and accountability. Participants will practice each skill in order to gain proficiency and confidence in using the coach approach with their staff. Each session is 90 minutes.
Any child welfare and juvenile justice supervisors and managers who have attended the two-day Building Coaching Competency learning program OR the one-day Building Coaching Competency virtual learning program AND have completed at least one Coaching Collaborative should attend this program.
Prior to attending this course, learners are required to have completed:
Each Skill Refresher is an interactive 90 minute virtual workshop. Learners will have the opportunity to engage in a variety of discussions, activities, and practice sessions that will promote and support mastery of the coaching skills.
Completion of all components is necessary to receive a Certificate of Completion.
There are no CEUs associated with this course.
To register for this course, log in to Cornerstone or email the coaching mailbox at [email protected]. For assistance or more information about the ACS Workforce Institute, please contact the Help Desk at [email protected] or call (212) 748-1898.