About the Office of Training and Workforce Development

The Office of Training and Workforce Development is housed within the Division of Policy, Planning, and Measurement and includes both the ACS James Satterwhite Academy and the ACS Workforce Institute.

The ACS James Satterwhite Academy focuses on establishing the foundations of fundamental practice for newly hired direct service staff and supervisors. Founded in 1987, the James Satterwhite Academy, named for its first executive director, is a national leader in child welfare and juvenile justice training and professional development.

The ACS Workforce Institute provides ongoing professional skills development of direct service staff and supervisors at ACS and its many partner agencies across the child welfare and juvenile justice sectors. Developed in 2016, the Institute is a partnership between ACS and the City University of New York (School of Professional Studies and the Hunter College Silberman School of Social Work).

Together, the ACS James Satterwhite Academy and the ACS Workforce Institute provide foundational and continuous learning for child welfare and juvenile justice direct service staff and supervisors.

This video provides the historical, social and cultural influences on ACS policy and practice.