The Office of Training and Workforce Development provides foundational and continuous learning for child welfare and juvenile justice direct service staff and supervisors. Through the use of simulation, coaching and other best practices in adult learning, staff develop strengths-based skills to protect and support the children, youth and families of New York City.

About the Office of Training and Workforce Development

The James Satterwhite Academy and the ACS Workforce Institute have adapted our trainings to be offered virtually. 

 View our Calendar page to see upcoming courses. To register or for more information, please login to Cornerstone.

This video provides the historical, social and cultural influences on ACS policy and practice.

Upcoming Dates

James Satterwhite Academy courses are mainly for new hires. HSLC coordinators and provider agency staff can access/register for these via HSLC.

“This program was fantastic! Everyone in the sector could benefit from it!”


“I’ve been to many trainings over the years. Motivational Interviewing has proven to be the best thus far.”