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EXPLORE

The Office of Training and Workforce Development provides foundational and continuous learning for child welfare and juvenile justice direct service staff and supervisors. Through the use of simulation, coaching and other best practices in adult learning, staff develop strengths-based skills to protect and support the children, youth and families of New York City.

About the Office of Training and Workforce Development

Learning Programs

The Office of Training and Workforce Development uses a variety of adult learning methods, including new technologies, online resources and simulation, to equip direct service staff and supervisors with the skills they need to support children, youth, and families.

This video provides the historical, social and cultural influences on ACS policy and practice.

Upcoming Dates

James Satterwhite Academy courses are mainly for new hires. HSLC coordinators and provider agency staff can access/register for these via HSLC.

 

“This program was fantastic! Everyone in the sector could benefit from it!”

BUILDING COACHING COMPETENCY PARTICIPANT

“I’ve been to many trainings over the years. Motivational Interviewing has proven to be the best thus far.”

MOTIVATIONAL INTERVIEWING PARTICIPANT